Returns and Exchange Policy
Please review your orders very carefully. Contact our chat support at firstname.lastname@example.org or 0996 7000 500 for any questions prior to ordering.
Only defective products purchased from our Site can be returned or exchanged within 7 days from the Product’s delivery date to the customer.
- If you believe that your product is defective, please call Cherry Customer Solutions via
Contact Number: 0996 977 7770
FB: Cherry Mobile Customer Solutions
- If we determine, at our sole discretion, that the purchased Product is defective, you will be eligible to exchange your Product. We reserve the right to test your allegedly defective Product/s.
- If the Product is deemed by our Technical Support NOT to be defective, our standard product warranty will apply. Shipping fees shall be shouldered by the customer.
- If the condition of the product is misrepresented by the customer, Cherry’s standard product warranty guidelines will apply. Cherry may impose corresponding fees.